We are Hiring!

Store Operations and Sales Lead Associate 

Position Overview
Big Whale Consignment is hiring a high-accountability retail professional to support store operations, inventory systems, customer service execution, and in-store sales performance.

This is a hands-on, performance-driven role within a structured retail environment. The individual hired will be expected to execute systems precisely, support revenue generation, and take increasing ownership of store outcomes over time.

This is not a passive retail position.

Tentative Schedule: Monday, Tuesday, Thursday, Friday, Sunday

Initial schedule: 24 hours per week

Full-time (40 hours) after two weeks, contingent upon performance and demonstrated capability.

Applications will be considered only from candidates who have carefully reviewed the full posting and meet the qualifications and requirements  

Core Responsibilities

• • Store Operations & Inventory Execution
  • Lift and maneuver inventory up to 75 lbs safely and efficiently
  • Process, photograph, and accurately list inventory online according to company standards
  • Execute established inventory control systems with strict adherence to procedure
  • Maintain organization and operational flow of retail floor and back-of-house
  • Support and uphold loss prevention standards
  • Responsibilities may evolve over time as business needs grow and as the employee demonstrates increased capability and ownership

Customer Service & Sales Execution

• • Proactively greet and assist all customers
  • Provide informed product guidance across vintage furniture, decor, and makers market inventory
  • Drive in-store sales through attentive service, confident product knowledge, and revenue awareness
  • Accurately process point-of-sale transactions with speed and precision
  • Support daily sales performance goals and maintain professionalism during high-traffic periods

Brand & Marketing Support

• • Perform assigned social media and promotional execution in alignment with brand standards
  • Appear on social media as part of store marketing initiatives
  • Execution accuracy, professionalism, consistency, and sales contribution are critical in this role.

Compensation

    $27 per hour 

Candidate Requirements

• • Minimum 2 years of experience in a lead or management role in any field preferred
  • Demonstrated accountability in achieving operational and sales outcomes
  • Strong ability to follow structured systems and improve them over time
  • Self-directed, solution-oriented, and performance-focused
  • Comfortable working in a fast-paced retail and sales environment
  • Professional presence and confidence appearing in position 
  • This role requires maturity, reliability, and a strong work ethic.
  • Growth & Leadership Track

This position is designed for an individual who:

• • Seeks to develop expertise in retail operations, inventory systems, and sales execution
  • Builds independence in daily decision-making while maintaining alignment with company standards
  • Takes ownership of both operational and revenue outcomes
  • Demonstrates measurable improvement in efficiency, accuracy, and sales performance
  • High performers will grow into increasingly autonomous operational leaders within the business.

Application Process

• • To apply, submit a cover letter and updated resume to the shop email.
  • Only candidates selected for interviews will be contacted.
  • Please do not visit the shop to inquire about the position.
  • Applications will be considered only from candidates who have carefully reviewed the full posting and meet the qualifications and requirements